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Custom Products Satisfaction Guarantee:
We want you to be 100% satisfied on your custom items, and we work with you during the quoting, design, and proofing process. We're always ready to answer any questions and help before, during, and after the production process to get you what you need. Please do not hesitate to reach out via email, chat or SMS.
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Custom Products Warranty:
All Custom Products are guaranteed to be free from defects in workmanship or material under normal use for a period of 30 days from date of purchase. If any item that is claimed to be defective within this time, we will repair or replace the product or component if it is determined that the defect existed at the time of manufacture or developed under normal use.
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Returns & Exchanges:
No returns or exchanges can be accepted if the merchandise was custom produced, including custom size, custom color, custom printed or custom built supplies or equipment. Any issues as described under the Warranty section above will be taken care of with any custom product we've produced.
For custom products we cannot accept returns. However if you have a concern about your order, please contact us here sales@brandsick.com
This varies based on the product. Each product has different custom capabilities that may increase or decrease total lead time.
Once your order has been placed, our artwork team will be in touch within 24 hours to continue the proofing the process.
sales@brandsick.com
USA & CA - Free shipping with $100 minimum. World Wide - Free shipping with $250 minimum.